SHIPPING POLICY
Thank you for shopping at www.cubiqhome.com! We are committed to providing you with fast and convenient delivery services. Here is our shipping policy to help you understand the relevant information during the shipping process:
1. Shipping Range
We currently support global delivery. No matter where you are, just provide accurate address information at checkout and we will do our best to deliver the goods.
2. Order Processing Time
Once your order payment is completed, we will process and ship it within 3 working days. Special holidays or peak periods may be slightly delayed, and we will try our best to inform you of the latest delivery status.
3. Delivery Method
We cooperate with many well-known logistics companies, such as DHL, UPS, FedEx, etc., to ensure that your package is delivered safely and quickly. The specific delivery method will be determined based on the delivery address and order weight.
4. Delivery Time
Domestic delivery: usually 7 working days
International delivery: depending on the destination, generally 16 working days, remote areas may be slightly delayed
(Specific time will be displayed at checkout)
5. Shipping Calculation
The shipping cost will be calculated based on the total order amount, delivery address, and selected delivery method. The specific shipping cost will be automatically displayed at checkout, and you can choose the most suitable delivery method.
6. Order Tracking
Once your order is shipped, we will send you the tracking number by email. You can use the tracking number to check the latest delivery status of the package at any time.
7. Address Error and Rejection
If you provide an incorrect delivery address, resulting in the package being undelivered or returned, the relevant costs will be borne by you. Please check your delivery information carefully at checkout.
8. Customs and Duties
For international orders, customs fees or duties may be incurred, and the specific fees are determined by the customs regulations of the destination country. These costs are borne by the consignee, and it is recommended that you understand the relevant local regulations before placing an order.
9. Damage and loss
If your package is damaged or lost during transportation, please contact our customer service team as soon as possible. We will assist you in handling the relevant matters and ensure that you get a reasonable solution.
